At Ayesha Art Handicrafts, we value our customers and strive to ensure your satisfaction with our handcrafted products. Please read our refund and return policy carefully:
1. Return Eligibility
- – Returns are accepted only for defective or damaged products.
- – The item must be unused, in its original condition, and returned with all packaging and documentation.
- – You must request a return within 7 days of receiving the product.
2. Refund Process–
Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund.
- – If approved, refunds will be processed within 7-10 business days via the original method of payment.
3. Non-Returnable Items
- – Customized or personalized products cannot be returned unless damaged during shipping.
- – Items purchased during clearance sales or promotional offers are non-refundable.
4. Return Shipping Costs
- – Customers are responsible for the cost of return shipping, except in cases where the product was defective or an error occurred on our part.
5. Damaged or Incorrect Items
- – If you receive a damaged or incorrect item, please contact us immediately at [ayeshaarthandicrafts@gamil.com] with photos of the issue.
- – We will arrange for a replacement or refund after reviewing the claim.
6. Contact Us
For any questions about our refund and return policy, feel free to contact us at:
Phone: +91 8954807063
Email : [ayeshaarthandicrafts@gmail.com]
We aim to provide high-quality handcrafted products and excellent customer service. Thank you for your understanding and trust in Ayesha Art Handicrafts.